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Address: 6590 State Highway 27, P.O. Box 66 Wheaton, MN 56296 USA

Phone Number: Toll-free phone: 800-927-5443 || Local phone: 320-563-8616

Hours: Monday-Friday, 7 a.m. - 3:30 p.m.

 

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Cold Weather

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  3. Cold Weather

MN COLD WEATHER RULE & ENERGY ASSISTANCE PROGRAM NOTICE

In accordance with Minnesota’s Cold Weather Rule, electric service cannot be disconnected for nonpayment between Oct. 1 and April 30 if electricity is the primary heat source and ALL of the following statements apply:

  • Your household income is at or below 50% of the state median household income. Income may be verified on forms provided by Traverse Electric Cooperative or by the local energy assistance provider.
  • You enter into and make reasonable timely payments under a payment agreement that considers the financial resources of the household.
  • You receive referrals to energy assistance, weatherization, conservation, or other programs likely to reduce your energy bills from Traverse Electric Cooperative.

 

MINNESOTA’S COLD WEATHER RULE DOES NOT COMPLETELY STOP WINTER DISCONNECTS.

Before disconnecting electric service to residential members between Oct. 1 and April 30, Traverse Electric Cooperative must provide:

  • A 30-day notice of disconnection;
  • A statement of members’ rights and responsibilities;
  • A list of local energy assistance providers;
  • Forms on which to request Cold Weather Rule protection; and
  • A statement explaining available payment plans and other options to continue service.

 

ENERGY ASSISTANCE PROGRAM

The Energy Assistance Program (EAP) is a federally funded program though the U.S. Department of Health & Human Services, which helps low-income renters and homeowners pay for home heating costs and furnace repairs. Household income must be at or below 50% of the state median income to qualify for benefits. Applications must be received or postmarked by May 31, 2023.

To learn more about the EAP program or to apply for assistance:

  • Visit the Minnesota Department of Commerce Energy Assistance website, https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/, for more details and to access the application portal.
  • Contact your county EAP service provider for additional information and assistance. 
  • For Wilkin, Traverse, Grant, Stevens Counties:  West Central MN Communities Actions, Elbow Lake, MN. Email:  eap@wcmca.org,  800-492-4805, https//wcmca.org/program-area/energy-assistance/
  • For Big Stone County:  Prairie Five Community Action, Montevideo, MN. Email: eap@prairiefive.org, 800-292-5437 or 320-839-211 (Ortonville Office), https://prairiefive.org/programs/energy-assistance/

 

Traverse Electric Cooperative is dedicated to the people and communities we serve. If you are having difficulty paying your electric bill and do not qualify for either of these programs, please contact Traverse Electric Cooperative at 800-927-5443 to set up a payment plan.  Please visit www.traverseelectric.com for more info on the MN Cold Weather Rule.

 

*This institution is an equal opportunity provider and employer.

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Traverse Electric Cooperative
6590 State Highway 27
P.O. Box 66
Wheaton, MN 56296 USA

Hours: Monday-Friday, 7 a.m. - 3:30 p.m.
(Central Time Zone)

Toll-free phone: 800-927-5443
Local phone: 320-563-8616

This institution is an equal opportunity provider & employer

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©2025 Traverse Electric Cooperative. All Rights Reserved.

  • Home
  • Member Services
    • Budget Billing
    • Capital Credits
    • Distributed Generation
    • General Billing Information
    • Payments
    • Rebates
    • Service Rates
      • Cogeneration & Small Power Production
      • General Service - Single Phase
      • GENERAL SERVICE - TIME OF USE - SINGLE PHASE
      • Irrigation
      • 5/7 Interruptible Rate
      • Multi-Phase Service & Large Single Phase
      • Railroad Rate
      • Renewable Energy Credit Rate
      • Report an Outage
      • Seasonal Service
      • Service Request
      • Small Commercial
      • Special Electric Heat Rate
  • Home and Business
    • AMI Metering
    • Electrical Inspectors
    • Electrician Services
    • Energy Assistance
    • Energy Calculator
    • Generators
    • Rebates and Incentives
    • Renewable Energy Program
    • Underground Utilities
    • Water Heaters
  • Cooperative
    • About Touchstone Energy
    • Board Meeting Highlights
    • Board Meetings
    • Board of Directors
    • Contact Us
    • Employment Opportunities
    • Monthly Newsletters
    • Service Territory
    • Staff
    • Touchstone Energy Savings
    • What is a Cooperative
    • Policies
      • Charges for Property Damage - Building Moves - Etc
      • Cold Weather
      • Consumer Credit Card Use
      • Energy Efficiency, Conservation and Generator Program
      • Energy Resources Conservation Loan Program
      • Glossary of Terms and Definitions
      • Identity Theft - Privacy Policy
      • Liability
      • Load Management
      • Nature and Quality of Service
      • Neutral-to-Earth Voltages
      • Safety, Reliability and Service Quality
      • Standard Rules, Regulations and Pricing
      • Statement of Nondiscrimination
  • Community
    • Announcements
    • Annual Meeting
    • District Meeting
    • Links
    • Recipes
    • REED Fund
    • Scholarship Information
    • Who Powers Who
    • Youth Tour
    • Outage Tools
      • Storm Center
    • Safety
      • Safety Checklist
      • Safety Quiz
  • Employee Intranet