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Address: 6590 State Highway 27, P.O. Box 66 Wheaton, MN 56296 USA

Phone Number: Toll-free phone: 800-927-5443 || Local phone: 320-563-8616

Hours: Monday-Friday, 7 a.m. - 3:30 p.m.

 

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General Billing Information

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  2. General Billing Information

Your Monthly Statement

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Meters are read automatically utilizing the Landis & Gyr Automated Reading System. Statements are processed and mailed at the end of each month. Payments are usually due on the 15th of the month. Any amount not paid by the due date is subject to a 1.5% late penalty, minimum of $1. Late notices will be sent out after the due date to all members with a past due amount.

Although most of our members pay their bill on time, we do occasionally have to disconnect accounts seriously past due. If you are experiencing difficulty paying your electric bill, please call our office to make payment arrangements to clear up any past due amount. Disconnection is costly to the member and the cooperative. A $50 fee will be assessed to each account we stop at to collect. Also, a $75 plus sales tax reconnect fee during regular hours or a $200 plus sales tax fee for an after hours reconnect will be collected before the account is re-energized.

If you have any questions regarding your billing statement please feel free to fill out the following on-line form or call our billing department at 320.563.8616 or 1.800.927.5443.

 
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Contact Info

Traverse Electric Cooperative
6590 State Highway 27
P.O. Box 66
Wheaton, MN 56296 USA

Hours: Monday-Friday, 7 a.m. - 3:30 p.m.
(Central Time Zone)

Toll-free phone: 800-927-5443
Local phone: 320-563-8616

This institution is an equal opportunity provider & employer

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©2025 Traverse Electric Cooperative. All Rights Reserved.

  • Home
  • Member Services
    • Budget Billing
    • Capital Credits
    • Distributed Generation
    • General Billing Information
    • Payments
    • Rebates
    • Service Rates
      • Cogeneration & Small Power Production
      • General Service - Single Phase
      • GENERAL SERVICE - TIME OF USE - SINGLE PHASE
      • Irrigation
      • 5/7 Interruptible Rate
      • Multi-Phase Service & Large Single Phase
      • Railroad Rate
      • Renewable Energy Credit Rate
      • Report an Outage
      • Seasonal Service
      • Service Request
      • Small Commercial
      • Special Electric Heat Rate
  • Home and Business
    • AMI Metering
    • Electrical Inspectors
    • Electrician Services
    • Energy Assistance
    • Energy Calculator
    • Generators
    • Rebates and Incentives
    • Renewable Energy Program
    • Underground Utilities
    • Water Heaters
  • Cooperative
    • About Touchstone Energy
    • Board Meeting Highlights
    • Board Meetings
    • Board of Directors
    • Contact Us
    • Employment Opportunities
    • Monthly Newsletters
    • Service Territory
    • Staff
    • Touchstone Energy Savings
    • What is a Cooperative
    • Policies
      • Charges for Property Damage - Building Moves - Etc
      • Cold Weather
      • Consumer Credit Card Use
      • Energy Efficiency, Conservation and Generator Program
      • Energy Resources Conservation Loan Program
      • Glossary of Terms and Definitions
      • Identity Theft - Privacy Policy
      • Liability
      • Load Management
      • Nature and Quality of Service
      • Neutral-to-Earth Voltages
      • Safety, Reliability and Service Quality
      • Standard Rules, Regulations and Pricing
      • Statement of Nondiscrimination
  • Community
    • Announcements
    • Annual Meeting
    • District Meeting
    • Links
    • Recipes
    • REED Fund
    • Scholarship Information
    • Who Powers Who
    • Youth Tour
    • Outage Tools
      • Storm Center
    • Safety
      • Safety Checklist
      • Safety Quiz
  • Employee Intranet